Frequently Asked Questions
Q: I am interested in setting up a boarding or daycare reservation- what do I do?
A: We want to meet you and your dogs! Unlike a commercial setting, we provide care for a few dogs at a time in a residential setting and because we want to keep our guests and staff as safe as possible; we ask that you take a couple of minutes to complete our online boarding or daycare reservation form.
We will contact you to confirm a reservation date and time. The registration form provides us with some details like the dates and times that will work best for you to set up your first meet and greet, name, address, phone #, emergency contact information, ect and because we will be meeting and potentially caring for your pack-mates, it is important that your dog can meet our pre-registration requirements.
Q: I am interested in setting up a private training session, do I still have to complete a reservation form?
A: Yes, but intead of a boarding or daycare form, we will require for you to complete a training reservation form, we will confirm your requested appointment date and time for you to arrive with your dog to begin learning how to become better pack-mates.
Q: What if I want to sign my dog up for obedience training, a neighborhood walk or a swimming session, massage therapy training or agility for fun for my dog while they are at daycare or boarding ?
A: We are happy to sign your dog up to have some extra fun during thier stay and or we can help him how to learn to become a better pack-mate!! We schedule up to three dogs in training per week: Mon-Fri. See the Pet Training tab for more details on our programs and please call us to learn more and about availability that would include a owner take home reinforcement training session for those that sign up for training. We can accommodate the extra’s any day of the week.
Q: How often will my dog be out of his cozy cabin?
A: We opt to only have a few guests at a time at our facility, and because we have fewer guests, our staff is able to spend a lot more time with each guest that is sure to send our canine guests home stress free and with a happy tail!
We kick off everyday with a 7:30-8:30am play session, then our guests go back into their clean cozy cabins that’s been freshened up with a tasty treat on their bed, clean water and a ymmy breakfast. Then after a short rest period, our guests are back out of their cozy cabins playing the day away with intermittent relaxation and rest periods that will etiher in our large lounge room or back in their cozy 5×5 cabins that has it’s very own private adjoining 5×5 outdoor sandbox. When our guests are out of their cabins, they are split into small groups that is supervised and is action packed with different adventure zone areas for your dog to enjoy that includes large play yards, agility equipment, swimming pool, fetch, running, jumping, exploring, ect- If your dog is signed up for any of our Pawpular extras, those sessions will be in addition to our guests typical day.
Q: Can I tour the facility before I need to drop my dog off?
A: Absolutely!! We typically require meet and greets for all new guests to make sure they would be a good fit for our small facility. Once we receive your completed reservation form, we will contact you to confirm your meet and greet appointment.
Q: What is a meet and greet?
A: It’s a confirmed appointment date and time that you and your dogs can come to our facility, sniff around and ask as many questions as you can think of! During your facility tour, your dog will be able to spend his time exploring while we get to know him to make sure that we fill he is a good fit for our dog camp. Our meet and greet appointments for boarding or daycare typically last about twenty minutes.
Q; What if my dog has seperation anxiety?
Because we are located in a subdivision, we must be respectful of our neighbors and cannot offer boarding for dogs that that cannot settle in a confined space for rest or sleep. However, we do offer intermittent short stay daycare hours along with a private training session that will help you help your dog to become a less stressed pack-mate and once we have earned your dogs trust and he can relax, he will be welcome to stay and play for the day or a few.
Q: My dog has behavioural issues, can he still become a member of Camp Miracle Paws pack?
A: Not every dog is perfect, and we understand that. We cannot provide care for any dogs that have shown human aggression. Our staff is able to work with a wide spectrum of dog personalities and quirks, however we cannot provide care or training for dogs that over 12-15lbs that have ever shown other dog aggression or guarding. If you are unsure of whether an individual or group play environment would be appropriate for your dog, please call or email us.
Q: My dog is not aggressive, but he likes his space and doesn’t like dogs that are energectic, can he stay separate?
A: YES!!! Camp Miracle Paws goal is to provide all canine guests with a safe and fun time throughtout their stay. We offer private cabins that are 5×5 on the inside with an adjoining 5×5 sandbox for each guest and because we only care for a few guests at a time, your dog will have as much outside and lounge room time on his own as all of the other guests. Sometimes, if guests are showing stress, we will rotate them to other boarding areas until we find the dog’s most favorable area to be in.
Q: Is a social play environment appropriate for dogs?
A: Here at Camp Miracle Paws, we strive to give each dog individualized attention and care and if other canine guests are visiting at the same time that fits your dogs personality, we will provide small group play settings for your dog.
Q: Do the dogs ever get in fights? What happens if they get hurt?
A: We go through great lengths to avoid having any dogs that have ever shown any aggression or guarding issues at our facility, but as any pet owner knows, dogs can get into altercations for a number of reasons. We take every precaution to minimize these risks through rigorous supervision and we have owner policies designed to help us keep our guests safe. Depending on our guest list, we only allow a max of 1-5 dogs in different adventure zones to explore and play. We understand that no dog is perfect and we seek to create a setting where social dogs can play with other pack-mates right away right and dogs that are learning to be social can co-exist harmoneously. For the safety of all involved, please do not bring your dog to our camp if he has ever shown any signs of guarding or aggression. Should an altercation occur, our staff is trained to intervene as best as they safely can to separate the dogs involved. We keep a full in house first aid kit for minor injuries, and our veterinarian is just down the road for any necessary medical attention and owners will be contacted as soon as possible as to the details of the incident. Owners with dogs that instigate fights are fully responsible for all legal and medical expenses for their own dog and for any dogs that they have injured and the instigating dog will not allowed to return.
Q: Are there any breed or size restrictions?
A: Unfortunaley, due to insurance restrictions; Camp Miracle Paws is not able to accommodate any dogs that have shown any signs of any guarding or aggression. We welcome all sizes.
Q: What should I bring for my dog during a boarding stay?
A: Please bring enough of your dog’s own food to amply cover their boarding stay and a little extra is appreiciated in the event that you are delayed in picking them up. We prefer that guests remain on their own food to avoid gastrointestinal upset. We ask that food and medications be placed in zip lock bags with your dogs name written on the bag along with feeding information. If you have wet food, we ask for individual pop-top servings with ample disposable spoons for us to use and dispose of. We do not need dishes or beds. You can bring a blanket if your dog does not destroy items. Please do not bring valuable items.
Q: My dog needs medication, can you still care for my dog?
We do accommodate dogs that take medications or have minor medical issues as long as your vet has cleared your dog to be in a kennel environment. We will require you to place all meds in seperate zip lock bags and write your dogs name and dosage information on each bag. If your dog has special needs, please call us.
Q: I’m worried about my dog getting sick, is there anything I can do to prevent that?
A: We ask all clients to vertify that their dogs are up to date on their vacinations at every drop off. Even though our facility is small- Contagious illnesses are an unfortunate reality of social pet environments. Any area where multiple dogs spend time such as dog parks, the vet, shelters, and pet stores have the potential to spread illnesses between animals. Though we have a strict daily regime of sanitation for all parts of the facility, we are unable to guarantee that dogs will not pick up germs through normal interaction and play. (This is comparable to children in a school setting.)
We ask clients to certify that their dogs are not contageous with anything including fleas and ticks at each drop off. We ask that clients not bring in pets that are showing symptoms of an illness, but minor bugs can go undetected. Pets that are stressed, do not frequently leave the home or interact with other dogs on a regular basis may have more susceptible immune systems.
Camp Miracle Paws is located in the country and our guests are not in their cabins all the time- they will be out exploring and will be exposed to various things during there visit like other dogs, grass, trees, mulch, rocks, housekeeping things, ect and things that mother nature send our way.
We recommend that dogs come for several days or afternoons of daycare prior to long boarding stays to help bolster the dogs sense of comfort and immunities. Many of our clients choose to bring probiotics for their pets during boarding stays to aid their pet’s digestive system. Should we become concerned that your pet has become seriously ill during a boarding stay we will contact you and get your dog to a veterinarian for treatment.
Q: Do the dogs ever get in fights? What happens if they get hurt?
A: As any pet owner knows, dogs can get into altercations for a number of reasons. We take every precaution to minimize these risks through rigorous supervision and policies designed to keep the dogs safe. We only allow a max of 2-5 dogs in group play sessions. We understand that no dog is perfect and seek to create a setting where social dogs can play with other pack-mates right away right and dogs that are learning to be social can co-exist harmoneously. For the safety of all involved, please do not bring your dog to our camp if he has ever shown any signs of guarding or aggression. Should an altercation occur, our staff is trained to intervene as best as they safely can to separate the dogs involved. We keep a full in house first aid kit for minor injuries, and our veterinarian is just down the road for any necessary medical attention and owners will be contacted as soon as possible as to the details of the incident. Owners with dogs that instigate fights are fully responsible for all legal and medical expenses for their own dog and for any dogs that they have injured and the instigating dog will not allowed to return.
Q: How much advance notice do we need for daycare or boarding?
A: Because we are a small facility with a lot of repeat guests, we recommend making reservations as soon as possible to assure a spot.
Q: When do I pay for my dog’s services?
A: Before, or upon drop off of the dog. We accept cash, checks make payable to D&B Services LLC for pets or to Miracel Paws Org for service dogs or if you prefer to make credit card payments, please add an additional 3% higher to offset the credit card companies fee’s.